Privacy Policy

Bottom Line Impact is an online platform that markets, sells and delivers finance courses, calculation tools (‘Financial Tools’) and other information and videos concerned with the subject of finance (collectively termed the ‘Services’). More information about our Services can be found in our ‘Terms of Service’ policy.

This privacy notice for Bottom Line Impact (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our Services, such as when you:

– visit our websites at bottomlineimpact.co.uk, bottomlineimpact.net, nonfinancialmanagers.com, and nonfinancialdirectors.com

– our Financial Power Tools (‘Financial Tools’), or any website of ours that links to this privacy notice,

– engage with us in other related ways, including any sales, marketing, or events questions or concerns.

Reading this privacy notice will help you understand your privacy rights and choices. When we talk about a ‘device’, we mean any internet connected and/or enabled computer, terminal, tablet or mobile phone.

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us privacy@bottomlineimpact.co.uk.

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reading this document.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. All data is stored in UK/EU data centres.
• In what situations and with which parties do we share your information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information.
  Our servers are protected ‘round the clock’ by firewalls, detecting and eliminating malware, hacking and DDoS attacks. We use SSL certificates to ensure that data sent between our servers and you is strongly encrypted. Our servers and data are regularly backed up. We use strong passwords, Multifactor Authentication (MFA) for our Services, and all personal data that we store is encrypted.
  We do not store any passwords associated with any third-party website you link to your account. For example, when connecting your financial data to our Services. In such cases, we use ‘Modern Authentication’ a stronger method of identity management that provides more secure user authentication and access.
  However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We recommend that any device that you use to access our website and Services from are up-to-date, have current antivirus, firewall, and malware protection. If you connect your device in an insecure location or connect to an untrusted network, such as a café or airport Wi-Fi, we recommend the use of a VPN.
• Do we collect any information from third parties? Yes. We only collect information with your full consent and when you have requested us to do so. This information is essential for your use of our website and financial tools. You can withdraw consent and delete your data at any time. We do not collect any unrelated information from third parties.
• How do we process your information? We process your information to provide our Services including our financial tools, improve, and administer our Services, communicate with you, for security, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. More information is provided in the section ‘WHAT ARE YOUR PRIVACY RIGHTS?’.
• How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

 

Want to learn more about what we do with any information we collect? Review the privacy notice in full below.

Contents

• What information do we collect?
• How do we process your information?
• What legal basis do we rely on to process your information?
• When and with whom do we share your personal information?
• Do we use cookie and other tracking technologies?
• How long do we keep your information?
• How do we keep your information safe?
• Do we collect information from children?
• What are your privacy rights?
• Controls for Do-Not-Track features
• Do we make updates to this notice?
• How can you contact us about this notice?

 

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you: register on our websites and use our Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

1.1 Personal and Business Information Provided By You

Personal Information

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• email addresses
• usernames
• passwords
• contact preferences
• contact or authentication data

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Business Financial Information

The business financial information (‘Business Information’) that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. You are responsible for the quality and accuracy of any Business Information that you: manually input, import and/or upload, and information on third-party websites and databases that you allow our Services to connect to. We only save Business

Information that you have requested us to save. You retain full ownership of all of your Business Information, and any intellectual property rights or other proprietary rights associated with your Business Information.

1.2 Sensitive Information

When necessary, with your consent, and when you have requested us to do so, we process the following categories of sensitive information:

• financial data

1.3 Information automatically collected

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: www.bottomlineimpact.co.uk/cookie-policy.

The information we collect includes:

• Log and Usage Data: service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).
• Device Data: information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

2. How do we process your information?

We process your information to provide our Services including our financial tools, improve, and administer our Services, communicate with you, for security, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including: to facilitate account creation and authentication and otherwise manage user accounts.

We may process your information so you can create and log in to your account, as well as keep your account in working order. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

Business Information

Your Business Information will only be processed with your consent for the purpose of using our Services. Only aggregated values are passed to our financial tools. If you provide us with any Business Information or give us permission to link to this data we will:

• only use it for the purposes for which you have consented to,
• not be able to make any changes to it, and if accessing or connecting to an external source,
• only have READ ONLY access,
  only store aggregated versions of this data and only if you request us to do so, and
• our staff will only access your data with your consent, and only when you request us to do so; for example, troubleshooting cases.

3. What legal bases do we reply on to process your information?

We only process your personal information when we believe it is necessary and when we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

3.1 Consent

We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

3.2 Performance of a Contract

We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

3.3 Legal Obligations

We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

3.4 Vital Interests

We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. When and with whom do we share your personal information?

We may share information in specific situations and with specific third parties, for example Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: www.bottomlineimpact.co.uk/cookie-policy.

6. How long do we keep your information?

6.1 Personal Information

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6.2 Business Information

We will only keep your Business Information for as long as it is necessary for the purposes set out in this privacy notice. You are able to delete your information and/or unlink your data at any time. We do not retain any of your Business Information after your account has been closed.

7. How do we keep your information safe?

We have organisational and technical processes and procedures in place to protect your information. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal and/or Business Information we process.

Our servers are protected ‘round the clock’ by firewalls, detecting and eliminating malware, hacking and DDoS attacks. We use SSL certificates to ensure that data sent between our servers and you is strongly encrypted. Our servers and data are regularly backed up. We use strong passwords, Multifactor Authentication (MFA) for our Services, and all the data that we store is encrypted.

We do not store any passwords associated with any third-party website you link to your account. For example when connecting your financial data. In such cases, we use ‘Modern Authentication’ a stronger method of identity management that provides more secure user authentication and access.

We recommend that any device that you use to access our website and Services from are up-to-date, have current antivirus, firewall, and malware protection. If you connect your device to an insecure location/network, such as a café or airport Wi-Fi network, we recommend the use of a VPN. Learn more about how we keep your information safe.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. Do we collect information from children?

We do not knowingly collect data from, market and/or provide Services to any individual under 18 years of age.

9. What are your privacy rights?

In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “How can you contact us about this notice?” at the end of this document.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

9.1 Withdrawing your consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “How can you contact us about this notice?” at the end of this document.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

9.2 Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “How can you contact us about this notice?” at the end of this document. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

9.3 Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

9.4 Cookies and similar technologies

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice:

www.nonfinancialmanagers.com/cookie-policy.

If you have questions or comments about your privacy rights, you may email us at privacy@bottomlineimpact.co.uk.

10. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11. Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at privacy@bottomlineimpact.co.uk.